Move Freely. Recover Faster. Live Active
- Flex Relief
Innovative recovery tools designed to relieve pain, restore mobility, and support a consistently active, high-performing lifestyle.
Frequently Asked Questions
How do Flex Relief products work?
Flex Relief products work by using targeted vibration, pressure, and light therapy to loosen tight muscles, improve circulation, reduce pain, and speed up recovery.
Will Flex Relief products actually help me with my tight, sore and tired body?
Flex Relief products are thoughtfully designed to support faster recovery, reduce pain and enhance mobility. They are perfect for anybody trying to release tension, from athletes with sore after training to desk workers with a tight back/neck and everybody in between.
Where are you located?
Our head office is located in Newcastle, New South Wales.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at flexreliefcompany@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Flex Relief, our mission is to help Australians move freely and recover faster. We provide carefully designed wellness products that loosen tight muscles, improve circulation, reduce pain, and support active, healthy lifestyles for everybody.
Fast, Free & Secure Shipping Australia Wide
"Who has time to wait? Not you. That’s why we ship your recovery essentials fast and free, straight to your door—so you can get back to moving, relaxing, and feeling amazing."